Contact Us

Have a question about a dress, your order, shipping, a return, or a refund? Our team is here to help.

Business Hours

Monday to Friday
9:00 AM – 5:00 PM Eastern Time (ET)
Closed Saturday and Sunday

Response Time

We reply to all emails within 1 business day. Messages received outside business hours or on weekends are answered on the next business day. When you contact us about an order, please include your order number so we can help you faster.

Shipping and Returns at a Glance

  • Free standard shipping on all orders within the United States
  • Estimated delivery: 4 to 7 business days
  • 30-day returns with a free prepaid return label
  • Refunds issued within 10 business days after your return is approved

Our Policies

Already placed an order? Track your order.