TERMS & CONDITIONS

Welcome to Zambeel. These Terms & Conditions govern your use of our website and your purchase of our products, including women’s dresses. By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully.

1. ABOUT ZAMBEEL

Zambeel is an online store selling women’s dresses and related products to customers in the United States.

Business Name: Zambeel
Address: 137 Pearl St, Brooklyn, NY 11201, USA
Email: support@zambeel.shop
Phone: +1 718 855 1989
Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)

2. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes. You must not:
– Use the website for fraudulent or unlawful activities
– Try to gain unauthorized access to our systems
– Interfere with the operation or security of the website
– Copy or reproduce website content without permission
– Submit false or misleading information

We can restrict or end access to our website if these terms are broken.

3. PRODUCT INFORMATION

We work to make sure product descriptions, images, sizes, and prices are accurate. Colors may look slightly different from the photos because of device and screen settings. Please check the product page for size and fit details before ordering. We correct errors and update product information when needed.

4. PRODUCT AVAILABILITY

All products are subject to availability. If a product becomes unavailable after you order, we contact you. If we cannot fulfill the order, we cancel it and refund your payment in full.

5. PRICING

All prices are in U.S. Dollars (USD). Prices can change without notice, but the price shown when you place your order is the price you pay. If a product is listed at an incorrect price because of an obvious error, we may cancel the order and issue a full refund. We will contact you before doing so.

6. ORDERS

When you place an order, you are offering to buy the selected products. We email you an order confirmation when we receive your order. Your order is accepted when we send you a shipping confirmation email. We may cancel or refuse an order for reasons such as product unavailability, pricing or listing errors, payment problems, incorrect information, or suspected fraud. If we cancel an order after payment, we refund the full amount to your original payment method.

7. PAYMENT

Payment is charged when you place your order. We accept Visa, Mastercard, American Express, and Discover, processed securely through Stripe. See our Payment Policy for full details.

8. SHIPPING

We ship within the United States. Standard shipping is free. Orders are processed within 1 to 2 business days, followed by transit time of 3 to 5 business days, for a total estimated delivery time of 4 to 7 business days. Business days are Monday to Friday, excluding U.S. public holidays. These times are estimates, not guaranteed delivery dates. Delivery may take longer because of carrier delays, weather, holidays, or other circumstances outside our control. See our Shipping Policy for full details.

9. RETURNS AND REFUNDS

You can return products within 30 days of delivery. Products must be unused, unwashed, undamaged, and in their original condition with tags and packaging. Return shipping is free with a prepaid label, and we do not charge a restocking fee. Approved refunds are issued to your original payment method within 10 business days. If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. See our Return & Refund Policy for full details.

10. ORDER CANCELLATIONS

To cancel an order, contact us as soon as possible at support@zambeel.shop. We can cancel an order only before it has shipped. If your order has already shipped, please follow the return process in our Return & Refund Policy.

11. CUSTOMER INFORMATION

You are responsible for giving accurate and complete information when you order, including your name, billing details, shipping address, email address, and phone number. We are not responsible for delays or delivery problems caused by incorrect or incomplete information.

12. INTELLECTUAL PROPERTY

All website content, including text, images, logos, and design, belongs to Zambeel or its licensors. You may not copy, distribute, modify, or use it commercially without our written permission.

13. THIRD-PARTY SERVICES

We use third-party services for payment processing, shipping, analytics, hosting, and security. They have their own terms and privacy policies, and Zambeel is not responsible for their practices.

14. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. WEBSITE AVAILABILITY

We work to keep our website available and working properly, but we cannot guarantee it will always be uninterrupted or error-free. Temporary interruptions can happen because of maintenance, technical issues, or other circumstances beyond our control.

16. DISCLAIMER

To the extent permitted by law, our website and its content are provided “as available.” Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Zambeel is not liable for indirect, incidental, special, or consequential losses arising from your use of our website or products. This does not limit any liability that cannot legally be excluded.

18. EVENTS BEYOND OUR CONTROL

We are not responsible for delays or failures caused by events outside our reasonable control, such as severe weather, natural disasters, carrier delays, transportation disruptions, government actions, or technical failures. We will work to reduce the impact of such events.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time. The version posted on our website when you place your order applies to that order. The updated version will show a new “Last updated” date.

20. GOVERNING LAW

These Terms are governed by the laws of the State of New York and applicable U.S. law, except where mandatory consumer protection laws require otherwise.

21. SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the rest remains in effect.

22. ENTIRE AGREEMENT

These Terms, together with our Shipping Policy, Return & Refund Policy, Payment Policy, and Privacy Policy, form the agreement between you and Zambeel for your use of our website and your purchases.

23. CONTACT US

If you have questions about these Terms or your order, contact Zambeel:

Email: support@zambeel.shop
Phone: +1 718 855 1989
Address: 137 Pearl St, Brooklyn, NY 11201, USA
Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET). Closed Saturday and Sunday.

For more ways to reach us, visit our Contact Us page.